Below are some common concerns & questions from other Jeepers just like you before they make their purchase, if you have other questions, please just send it to info@jwm4x4.com
  • All items are subject to a handling period before they are dispatched.
  • 99% of orders leave the warehouse within 3-5 days of payment.
  • We will notify you by email when your items have been shipped.
T-Shirts and apparel items should be received within 1-2 weeks of your order date. This may be a little longer for international delivery. For other specialty and giveaway items, please allow up to 5 weeks delivery time as they may be shipping from other countries.
Although our fulfillment house is located in North America, some of our specialty items are located in other countries such as Australia, Germany, United Kingdom and China.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping. Please keep this in mind when receiving deliveries. If you have any other questions, please email support at support@shopexon.freshdesk.com and we will do our best to help you out.
Most tracking will be found using USPS.com. If your order is going to Canada - Please Note: Once your packages cross the Canadian border, your tracking will be found on CanadaPost.ca and will no longer be found on USPS.com
Don't stress, we have you covered. Go to our warranty page and follow the instructions to get a new product shipped out to you.
Our grille Insert has been designed to allow maximum air flow through the insert to keep the engine perfect at a perfect temperature while allowing enough protection against any object that may cause damage to your Jeeps radiator. A customer of ours Will's drove a 5800+ miles from Atlanta to Vegas in sever temperature of up to 112 and 120 and did not have any issues. We have had them installed on our Jeep's from day one, it's safe to say that you should NEVER have any issues with your Radiator overheating due to our Grille Insert.
All products on our website have a 12-month limited warranty unless stated on the product.
Please check our warranty page.
If you wish to get an exchange or refund please return your product to the return address below:
  • Canada: 360 Concession 6 East Ontario, ON K0K 3K0. Please see our Warranty Page for full information.
  • Customer will have to cover their own shipping cost.
  • For damaged goods, please contact support with a picture of the damage to get a replacement